Thursday, June 14, 2012

Ace Cargo

Ace Cargo Express
304 Lucky Plaza
04-02 Lucky Plaza

MINI 25x25x10 55 65 75 85 95
SMALL 25x25x20 80 90 100 110 120
MED 25x25x25 90 100 110 120 130
LARGE 25x25x30 100 110 120 130 140
XL 25x25x35 110 120 130 140 150
JUMBO 25x25x50 120 130 140 150 160

Ace Cargo

Ace Cargo


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  2. Afreight service sucks!!!! WORST SERVICE EVER!!!!! I called their office on 22nd or 23rd Jan 2018 and scheduled a box pick up on 26th Jan 2018. I was instructed to call back on Friday 26/01/18 to confirm the time of pick up which i did. Agent France told me that the staff is at Punggol area and will pick it up soon so I have to standby. I asked for an estimated time but they said they cant give a timeline for me. In less than 5minutes after we spoke, the driver called and said that he is already at our door. I told the staff to hold on for a moment, I called my housemate to open the door for him and to my surprise, in less that a minute he hang up the call. I tried to call back the staff driver and he said immediately that he already left my house because he still have other pick ups to do. Would you imagine, in less than 3 minutes.... the driver already left and said that he cannot come back??!!! That’s ridiculous!! I would understand if I let him wait for 10mins or so but NO!!! Less than 3 minutes and this all happened!!! He asked me to call his ofc and set another appointment!!! Mind you, the staff driver was VERY RUDE!!! I believe he is a local... So I called up the main office and reported what happened... to my surprise, my fellow Filipino agent whom I spoke to was not helpful anough to settle the issue since the mistake was obviously their lack of communication. France and the other agent did not even bother to apologize, hence, was even sarcastic... Yes, this is my first time to have their service, and this was the experience they had given me. Shame on your service!!! The explanation was totally unacceptable!!!


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